§ 11-55. Alarm cancellation determination.

(a)

Cancellation. If cancellation occurs prior to police arriving at the scene, this shall not be a false alarm for the purpose of this article, and no penalty will be assessed. A cancellation occurs "prior to" police arrival if it occurs at any time before responding officers report that they have arrived on the scene. The time of such report of arrival and the time of any attempted cancellation shall be verifiable by review of the Computer Aided Dispatch (CAD) system in which incoming calls for service and status of responders are recorded.

(b)

Resolution of dispute. In the event of a dispute as to whether the alarm was cancelled prior to the arrival of police on the scene, the alarm administrator shall review the CAD system and make a determination based upon the information therein contained. Should CAD provide indeterminate information, or should review of CAD show that the call attempting to cancel the alarm and the confirmation of arrival on the scene by responding police personnel occurred within one (1) minute or less of each other, then the dispute shall be resolved by the alarm administrator in favor of the alarm user.

(Ord. No. 2008-20, 4-28-08)