§ 17-175. Payment provisions; utility termination.

(a)

Where stormwater service charges appear on a combined utility bill and a customer does not pay the service charges for all the utilities on the bill, the partial payment will be first applied to the outstanding stormwater service charges. Payment will be applied to the other charges on the combined bill only after the stormwater service charges are paid in total.

(b)

Stormwater service charges are due to the city within the time period stated on the bill.

(c)

Where a property receives other city utility services, if stormwater service charges for that property are not paid, other utility services to that property may be terminated, whether or not the stormwater service charges were included on a combined utility bill.

(d)

No property owner with outstanding stormwater service charges is entitled to receive other city utility services until the outstanding stormwater service charge on that property is paid. No customer with a delinquent stormwater service account is entitled to open another city utility account at the same or different location until the delinquency has been satisfied.

(e)

If property is under billed, or not billed, or a bill is sent to the wrong party, the city may back bill up to a three-year period. Payment arrangements are specified in the utility polices and procedures.

(f)

Customers with complaints about the accuracy of stormwater service charges are entitled to a review as set forth in any city utility polices and procedures.

(Ord. No. 2007-03, art. II, 2-12-07)